Not long at all. REAP seamlessly integrates with your existing warehouse management system. As it does not require any heavy lifting from your company’s IT department, you can get going as soon as possible.

REAP is a good fit for growing eCommerce businesses, omni-channel retailers as well as fulfillment providers.

Yes, if not managed properly, companies can be fined for improper disposal for violating environmental regulatory requirements, brand integrity could be compromised in the secondary market, increased data visibility can help identify trends in product quality and fraud. 

We recommend starting with the data. Understand your current data and processes to the best of your ability and apply the best fit in processes and technology to improve your net recovery.  

There is still residual value in returned merchandise even if it can't be re-stocked and resold. Examples include a review of your return to vendor programs to reduce recovery time, selling in secondary markets, recycling and donation to reduce environmental impact. If you don't have an effective reverse logistics strategy you could be leaving money on the table. 

According to one study, 92% of customers said they would buy again if the product returns process was easy. Ignoring your reverse supply chain could lead to poor customer experiences if it delays refunds or is difficult to navigate. 

Cost varies depending upon the scope of the program and any offsetting expense reductions that could be gained like overhead savings, transportation expenses and improved return to stock percentages.

Sustainability is foundational to G2 Reverse Logistics (that’s the reason our brand color is green, true story 😊). The main objective is to get products back into the market for second use and that could include donation, recycling or parts harvesting to avoid landfills.

Nope. With G2, your AI will work for you based on your rules and processes.

Because it will improve accuracy, give you better visibility, reduce bloated returns costs, maximize profit recovery, increase the sustainability of your supply chain. And all while your teams spend less time chasing RMAs and more time focusing on your growth goals.

G2 team lives and breathes returns- the team has spent an average of 20 + years working on returns solutions for Fortune 500 top 10 and growing e-commerce startups. There isn’t a returns problem that you could tell us about that we haven’t seen before! Our founder Herb Shear (also known as “father of Reverse Logistics”) coined the term Reverse Logistics back in the 90s and has been innovating in the space ever since. Many companies specialize in certain areas of reverse logistics whereas G2 brings together operational expertise and best in class software.